SHIPPING POLICY

Effective Date: 4/23/2026

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📦 ORDER PROCESSING

All orders are carefully curated and prepared before shipping.

• Processing time: 2–5 business days
• Custom orders may take longer depending on complexity

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🚚 SHIPPING TIMES

Shipping times vary based on your location and selected shipping method.

• Standard shipping: 3–7 business days (U.S.)
• Delivery times may vary during holidays or high-demand periods

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📍 SHIPPING LOCATIONS

• We currently ship within the United States
• International shipping may be added in the future

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🔍 TRACKING

Once your order ships, you will receive a tracking number via email so you can follow your delivery.

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⚠️ DELAYS

Hidden Roses is not responsible for shipping delays caused by:

• Carriers
• Weather conditions
• Incorrect shipping information provided by the customer

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📦 LOST OR STOLEN PACKAGES

If your package is marked as delivered but cannot be found:

• Please contact the carrier first
• Then reach out to us and we will do our best to assist

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🏷 INCORRECT ADDRESSES

Please ensure your shipping address is correct at checkout.

• We are not responsible for orders shipped to incorrect addresses provided by the customer
• If an order is returned, reshipping fees may apply

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🎁 GIFT ORDERS

We offer gift-ready options. You may include a personalized message where available.

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✉️ CONTACT

For shipping questions:
hiddenrosesmd@gmail.com